Ryan L. Cooper
Scholar of Economics and Strategy
Publications
"Socially Advantaged? How Social Affiliations Influence Access to Valuable Service Professional Transactions," Strategic Management Journal, 40: 2287-2314 (with Timothy Gubler)
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Working Papers (available upon request)
"The Limits of User Innovation: Physician Inventors, Medical Device Inventions, and AI" (with Colleen Cunningham and David Hall - under review)
Abstract: Expert users play a crucial role in driving innovation due to their unique perspectives and specialized knowledge. However, user motives, such as concerns about substitution, may influence the types of technologies they invent. We explore these ideas in the context of physician (or MD) inventors and medical inventions. We measure potentially substituting inventions as those leveraging AI applied to MD-performed tasks. We find MD inventors are more likely than non-MDs to incorporate AI into their inventions for non-MD tasks but less likely to do so for tasks performed by MDs, especially those within the MD’s specialty. In supplementary analyses, we examine mechanisms relating to technology substitution, knowledge, task complexity and risk. Our results provide evidence that expert user inventors direct invention away from potential substitutes.
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"Physicians and Managers: Organizational Role and Decison-Making in Primary Medical Care" (with Jillian Chown)
Abstract: This paper examines how organizational design is associated with expert decision-making in primary medical care. Using proprietary data from a Medicare HMO, we find that private practice physicians above the median age (who manage their practices) adjust treatment decisions to rein in costs under a cost-control incentive, while physicians in integrated groups (who are not practice managers) do not. These results illustrate that organizational roles influence decision-making both through the way they direct expert attention and through the types of experts they attract. These findings indicate that managers designing expert worker roles must consider how these decisions will determine the makeup of the firm and how workers who select into the firm based on organizational roles will behave within those roles.
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"Individual-Level Origins of Firm-Level Human Capital Resources" (with Timothy Gubler and David Kryscynski)
Abstract: Understanding the emergence of firm-level human capital resources from individual-level human capital is crucial to explaining how firms can create and sustain competitive advantage from their people. We theorize that higher similarity among the individual-level components of a firm’s founding human capital resource leads to higher subsequent average overlap between individuals and the established firm-level human capital resource, and that this higher overlap improves firm performance. Analysis of individual- and firm-level human capital portfolios constructed using data from 872 real estate brokerages suggests that higher individual-level human capital similarity among agents at founding positively relates to individual-firm human capital overlap in future years, and that higher individual-firm human capital overlap positively relates to future firm sales. These results imply that managers from founding onward must carefully craft and manage individual- and firm-level human capital resources to generate persistent performance advantages.
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"The Antecedents and Implications of the Specialization of Individual-Level Human Capital'' (with Timothy Gubler and David Kryscynski)
Abstract: This paper examines the relationship between the autonomous specialization decisions of service professionals and the tacit human capital they develop. As individuals specialize in production in response to market and organizational factors, they develop task-specific human capital which induces them to continue to specialize. Task specificity of human capital benefits the firm due to its higher productivity, even after negative shocks to the market. Individual specialization in response to market forces also leads to human capital overlap, or shared expertise among co-workers, which may have positive and negative impacts on the firm. Using a novel approach that draws on longitudinal data from the Utah real estate industry, we examine these forces empirically and find that task-specific human capital does benefit firms, even after widespread negative market shocks. Overlap also benefits firms, though it is a substitute for task specificity rather than a complement.